Shipping and Returns
All orders will be processed and shipped within 1- 2 business days. Shipping by USPS Priority Mail normally takes
2-5 business days, USPS Express mail normally takes 1-3 business days within the continental United States. Please call 888-722-4339
or send us an e-mail if you have any shipping questions.
Alaska, Hawai, Puerto Rico, and Guam
Some items require additional truck or air shipping charges and you will be notified where applicable. Please e-mail or call 1-865-686-8977 if you have any questions or concerns.
Alaska, Hawai, Puerto Rico, and Guam
Some items require additional truck or air shipping charges and you will be notified where applicable. Please e-mail or call 1-865-686-8977 if you have any questions or concerns.
International Orders
We will ship anywhere in the world. You will be contacted if items ordered are not consistent with the United States Postal Service size and weight regulations. Customs, duty, and taxes will be collected by your country's customs service where applicable. Please e-mail us or call 1-865-686-8977 if you have any questions or concerns regarding international orders.
We will ship anywhere in the world. You will be contacted if items ordered are not consistent with the United States Postal Service size and weight regulations. Customs, duty, and taxes will be collected by your country's customs service where applicable. Please e-mail us or call 1-865-686-8977 if you have any questions or concerns regarding international orders.
APO-FPO
Before placing your order, check to be certain all parcels will be accepted and delivered to your APO-FPO location. All APO-FPO shipments will be sent insured via USPS Priority Mail or via USPS Express Mail International. Size limits may exist on some items. You will be contacted via e-mail if items ordered are not consistent with the United States Postal Service size and weight regulations. Please email us or call 1-865-686-8977 if you have any questions or concerns regarding APO-FPO shipments.
Before placing your order, check to be certain all parcels will be accepted and delivered to your APO-FPO location. All APO-FPO shipments will be sent insured via USPS Priority Mail or via USPS Express Mail International. Size limits may exist on some items. You will be contacted via e-mail if items ordered are not consistent with the United States Postal Service size and weight regulations. Please email us or call 1-865-686-8977 if you have any questions or concerns regarding APO-FPO shipments.
Our
satisfaction guaranteed policy
You may return any item for refund/credit or exchange for any reason if it is in "resalable" condition within 30 days. This warranty does not cover normal wear and tear that results from the use of our products. Use of our products in a manner other than that for which they were manufactured also nullifies this warranty. Please call 888-722-4339 or email us if you have any questions or concerns regarding our warranty policy.
You may return any item for refund/credit or exchange for any reason if it is in "resalable" condition within 30 days. This warranty does not cover normal wear and tear that results from the use of our products. Use of our products in a manner other than that for which they were manufactured also nullifies this warranty. Please call 888-722-4339 or email us if you have any questions or concerns regarding our warranty policy.
Returns
If there is a problem with a product, call 888-722-4339 or if international please email to receive an RMA number which will be needed for product return. The RMA number assigned must be marked on package or packing slip.
Send all returns to:
RABID
Attention Returns Department
418 Blackburn Lane
Lenoir City, Tennessee 37771
We recommend that you send all returns back via USPS Priority Mail. Send your package insured and postage paid. There will be no credits or refunds for return shipping charges. If you request that we replace or exchange an item you will be responsible for paying the re-shipping charges. Please call 888-722-4339 or email us if you have any questions regarding returns.
If there is a problem with a product, call 888-722-4339 or if international please email to receive an RMA number which will be needed for product return. The RMA number assigned must be marked on package or packing slip.
Send all returns to:
RABID
Attention Returns Department
418 Blackburn Lane
Lenoir City, Tennessee 37771
We recommend that you send all returns back via USPS Priority Mail. Send your package insured and postage paid. There will be no credits or refunds for return shipping charges. If you request that we replace or exchange an item you will be responsible for paying the re-shipping charges. Please call 888-722-4339 or email us if you have any questions regarding returns.